Terms & Conditions

Welcome to Breakup Buddy. These Terms & Conditions (“Terms”) are a legal agreement between you and Breakup Buddy, the operating name of a sole proprietorship based in California, USA (“we,” “us,” or “our”). They govern your use of the Breakup Buddy mobile application (the “App”), including any content, features, and services offered through it.

The App is made available through the Apple App Store. Your use of the App is also subject to Apple’s Licensed Application End User License Agreement (the “Standard EULA”), available at apple.com/legal/internet-services/itunes/dev/stdeula. These Terms supplement the Standard EULA. Where these Terms and the Standard EULA conflict, the more protective provision applies in your favor; in all other respects, both apply.

By downloading, installing, or using Breakup Buddy, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance & eligibility

By creating an account or using any part of the App, you confirm that:

• You are at least 18 years old.
• You have the legal capacity to enter into a binding agreement.
• You will comply with these Terms and all applicable laws.
• You have not previously been suspended or removed from the App.

If you are under 18, you may not use Breakup Buddy. We do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we will terminate their account and delete their data.

2. About Breakup Buddy

Breakup Buddy is a peer-support and self-help tool designed to help people navigate the emotional experience of a breakup. The App offers:

• An AI-powered chatbot companion for conversational support.
• A library of 75+ guided exercises based on Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) frameworks.
• Journaling and mood-tracking features.
• An anonymous peer community and a “healing globe” where users can read and share anonymous messages of support.

3. Breakup Buddy is not therapy, medical care, or professional advice

Breakup Buddy is a peer-support tool. It is not therapy, counseling, medical care, or professional mental-health treatment of any kind.

The App does not provide medical diagnoses, clinical assessments, or treatment plans. It is not a substitute for care from a licensed therapist, psychologist, psychiatrist, physician, or any other qualified healthcare provider.

The exercises, journal prompts, and chatbot responses in the App are informational and supportive in nature. They draw on well-known psychological frameworks (CBT and ACT), but using them does not create a therapist-client or doctor-patient relationship between you and Breakup Buddy or any third party.

If you are experiencing a mental-health crisis, suicidal thoughts, self-harm urges, or any medical emergency, stop using the App and contact a crisis resource or emergency services immediately. See the crisis resources listed above.

We strongly encourage all users to seek professional support from a licensed provider alongside using the App, especially if you are dealing with severe emotional distress, trauma, or pre-existing mental-health conditions.

4. License to use the App

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded devices that you own or control, for your personal, non-commercial use.

You may not:

• Copy, modify, distribute, sell, lease, or sublicense the App or any part of it.
• Reverse-engineer, decompile, or disassemble the App, except to the extent that applicable law expressly permits it.
• Use the App to build a competing product or service.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices in the App.
• Make the App available over a network where it could be used by multiple devices simultaneously.

5. Accounts & sign-in

You create an account using Sign in with Apple. You are responsible for maintaining the security of your Apple ID and your device. You agree to notify us promptly if you believe your account has been compromised.

You may not create more than one account, share your account with others, or use another person’s account. We may suspend or terminate accounts that violate these Terms.

6. Subscriptions & billing

Breakup Buddy offers a free tier with limited AI chatbot usage (token-metered) and a paid subscription, Breakup Buddy Pro, which unlocks full access.

Pricing & auto-renewal

Breakup Buddy Pro is available as an auto-renewing subscription at the following prices:

• $24.99 per month (billed monthly)
• $42.99 per 3 months (billed every 3 months)

Your subscription will automatically renew at the end of each billing period at the then-current price, and your Apple ID payment method will be charged, unless you turn off auto-renewal at least 24 hours before the end of the current period.

By subscribing, you affirmatively consent to these automatic-renewal terms, including the recurring charge to your Apple ID at the stated price each period until you cancel.

All subscriptions are billed through Apple In-App Purchase and managed by Apple and our payment partner, RevenueCat. We do not directly process your payment information.

Free trial

If we offer a free trial, the trial period and its terms will be disclosed before you subscribe. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the stated price.

How to cancel

You can cancel your subscription at any time through your Apple ID account settings:

1. Open the Settings app on your device.
2. Tap your name, then tap Subscriptions.
3. Tap Breakup Buddy Pro and select Cancel Subscription.

Cancellation takes effect at the end of the current billing period. You will retain access to Pro features until that period ends. We do not offer partial refunds for unused portions of a billing period.

Refunds

Because subscriptions are processed by Apple, refund requests must be submitted directly to Apple in accordance with their refund policies. We have no ability to issue refunds on Apple’s behalf. Nothing in this section limits any refund rights you may have under applicable law.

Price changes

We may change subscription prices from time to time. If we do, we will provide notice in advance (through the App or via Apple’s notification system), and any price change will take effect at the start of your next billing period after the change. Your continued subscription after a price change constitutes acceptance of the new price.

7. AI-generated content & chatbot disclaimer

Breakup Buddy’s chatbot is powered by artificial intelligence (currently OpenAI GPT and Together AI models). You should understand the following about AI-generated responses:

AI can be wrong. Responses may be inaccurate, incomplete, outdated, or contextually inappropriate. The chatbot may occasionally produce content that is insensitive, unhelpful, or does not reflect your situation.

AI is not a person. The chatbot does not have feelings, clinical judgment, or the ability to truly understand your emotional state. It generates responses based on patterns in its training data.

Do not rely on AI for important decisions. Do not use chatbot responses as the basis for medical, legal, financial, or other significant life decisions.

Protect your privacy in conversations. While we implement safeguards, you should avoid sharing highly sensitive personal information in chat, including your full name, address, financial details, government ID numbers, passwords, or information about other identifiable individuals. The chatbot does not need this information to help you.

We do not guarantee that AI responses will always be appropriate, accurate, or available. AI features may change, degrade, or become temporarily unavailable without notice as underlying models are updated by their providers.

8. Acceptable use

You agree to use Breakup Buddy in good faith and in a way that is respectful to other users and to us. You may not:

• Harass, bully, threaten, stalk, or intimidate other users.
• Post or share content that is hateful, discriminatory, sexually explicit, violent, or glorifies self-harm or suicide.
• Share another person’s private or personally identifiable information without their consent (including your ex-partner’s).
• Impersonate another person or misrepresent your identity.
• Spam, solicit, advertise, or promote products or services.
• Post illegal content or use the App for any illegal purpose.
• Attempt to manipulate, exploit, or “jailbreak” the AI chatbot to produce harmful, offensive, or unintended content.
• Use automated tools, bots, or scripts to interact with the App.
• Interfere with or disrupt the App’s infrastructure, security, or other users’ experience.
• Circumvent any technical limitations, access restrictions, or content-moderation systems.

We reserve the right to remove content, suspend accounts, or take other action we reasonably believe is necessary to enforce these rules. Decisions about acceptable use are made at our discretion.

9. User content & community

“User Content” means anything you submit, post, or share through the App, including community posts, healing-globe messages, journal entries, and chat messages.

Ownership & the license you grant us

You retain ownership of your User Content. However, by submitting content to any public or community feature of the App (such as the peer community or healing globe), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, display, reproduce, distribute, and modify that content in connection with operating and promoting the App. This license continues even if you delete your account, to the extent that your content has already been shared with other users, cached, or backed up, but we will make reasonable efforts to remove it from active display.

The license above applies only to content you post to public or community features. It does not apply to your private content (journal entries, mood-tracking data, and private chat messages), which is not shared publicly and is used only to provide you with the App’s features, as described in our Privacy Policy.

Moderation

We moderate community content to maintain a supportive environment. We may review, edit, or remove User Content at our discretion. We are not obligated to monitor all content, and we do not endorse or guarantee the accuracy of any User Content.

No storage guarantee

We are not a data-storage service. While we take reasonable steps to preserve your content, we are not obligated to store, maintain, or provide you with copies of your User Content. You are responsible for keeping your own backups of anything important to you.

Your representations

By posting User Content, you represent that you own it or have the right to share it, that it does not violate anyone’s rights, and that it complies with these Terms and applicable law.

10. Intellectual property

The App, including its design, code, text, graphics, exercises, prompts, logos, and all other content we provide, is owned by Breakup Buddy and is protected by copyright, trademark, and other intellectual-property laws.

BREAKUP BUDDY is a registered trademark in the United States (U.S. Trademark Registration No. 7,856,975). You may not use this trademark or any confusingly similar name without our written permission. See our Trademark Notice for details.

These Terms do not grant you any rights in our intellectual property except for the limited license described in Section 4.

11. Third-party services

Breakup Buddy relies on third-party services to operate, including but not limited to:

• Apple — App Store distribution, In-App Purchase billing, and Sign in with Apple.
• OpenAI — AI chatbot language models.
• Together AI — fallback AI language model provider.
• Google Firebase — backend infrastructure, authentication, and data storage.
• RevenueCat — subscription and payment management.

We do not control these services and are not responsible for their availability, performance, accuracy, or policies. Your use of features that depend on third-party services is also subject to those providers’ terms and privacy policies. If a third-party service experiences downtime or changes, parts of the App may become temporarily unavailable or function differently.

12. Disclaimers of warranties

The App is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that:

• The App will be uninterrupted, error-free, secure, or free of viruses or harmful components.
• The results obtained from using the App (including AI responses, exercises, and community content) will be accurate, reliable, or suitable for your situation.
• Any defects in the App will be corrected.
• The App will meet your specific needs or expectations.

You use the App at your own risk. You are solely responsible for any decisions or actions you take based on information provided through the App. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply only to the extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by applicable law, in no event will Breakup Buddy or any of our affiliates, officers, agents, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the App, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to these Terms or the App shall not exceed the greater of (a) the total amount you paid to us through the App in the twelve (12) months preceding the claim, or (b) fifty U.S. dollars ($50.00). This limitation applies to all claims in the aggregate, not per incident. Nothing in these Terms limits liability that cannot be excluded or limited under applicable law, including liability for fraud or willful misconduct.

14. Indemnification

You agree to defend, indemnify, and hold harmless Breakup Buddy from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the App, your User Content, your violation of these Terms or any applicable law, or your violation of any third party’s rights.

15. Suspension & termination

We may suspend or terminate your account and access to the App at any time, with or without cause, and with or without notice. Reasons may include violation of these Terms, abusive behavior toward other users, or activity that threatens the integrity or security of the App.

You may delete your account at any time through the App’s settings. Upon account deletion:

• Your profile and private data will be deleted in accordance with our Privacy Policy.
• Community content you have posted may persist in anonymized form if it has already been displayed to other users.
• Any active subscription must be separately canceled through your Apple ID account settings to stop future charges. Deleting your Breakup Buddy account does not automatically cancel your Apple subscription.

Sections that by their nature should survive termination will survive, including Sections 3, 7, 9, 10, 12–14, and 16–17.

16. Dispute resolution & arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

Informal resolution first

Before filing any formal dispute, you agree to try to resolve it informally by contacting us at [email protected] with a written description of the issue, including your name, account information, and the relief you seek. We will attempt to resolve the dispute within sixty (60) days. If we cannot resolve it informally, either party may proceed as described below.

Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the App that is not resolved informally shall be resolved by binding individual arbitrationadministered by JAMS under its Streamlined Arbitration Rules & Procedures, rather than in court. The arbitration will take place in the county where you reside (or, if you prefer, remotely by video or phone). The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. If your claim is for $10,000 or less, you may choose whether the arbitration is conducted by telephone, video, written submissions, or in person. For any claim of $10,000 or less that is properly brought in arbitration, we will pay your JAMS filing, administrative, and arbitrator fees, unless the arbitrator finds the claim was frivolous.

Your right to opt out

You can opt out of this arbitration agreement (including the class-action waiver) within 30 days of first accepting these Terms by emailing [email protected] with your name and a statement that you decline arbitration. Opting out affects only the arbitration agreement — the rest of these Terms still apply — and we will not treat you differently for opting out. If you opt out, disputes will be resolved in the courts identified in the Governing Law section.

Class action & jury trial waiver

You and Breakup Buddy agree that each may bring claims against the other only in your individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate proceedings or preside over any representative or class action. If this class-action waiver is found unenforceable with respect to a particular claim, then the entirety of this arbitration section (except the informal-resolution requirement) shall be deemed void as to that claim only. You waive any right to a jury trial in any dispute arising under these Terms.

Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual-property rights. Small-claims-court actions are also exempt from arbitration, provided the action remains in small-claims court and does not seek class treatment.

17. Governing law

These Terms are governed by and construed in accordance with the laws of the State of California, United States of America, without regard to conflict-of-law principles. To the extent any lawsuit or court proceeding is permitted under these Terms, you and Breakup Buddy agree to submit to the personal jurisdiction of the state and federal courts located in California for the purpose of litigating any such dispute. If you are a consumer residing outside the United States, nothing in these Terms deprives you of the protection of the mandatory consumer-protection laws of your country of residence.

18. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and notify you through the App or by other reasonable means (such as a push notification or in-app banner) before the changes take effect. Your continued use of the App after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the revised Terms, you should stop using the App and delete your account.

19. General provisions

Entire agreement. These Terms, together with the Privacy Policy and the Apple Standard EULA, constitute the entire agreement between you and Breakup Buddy regarding the App.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. We may assign or transfer our rights and obligations under these Terms without restriction, including in connection with a sale or transfer of the business, in which case these Terms will bind and benefit any successor. You may not assign yours without our prior written consent.

20. Contact

If you have questions about these Terms, your account, or anything else related to Breakup Buddy, email [email protected].

This page is provided for transparency and is not legal advice.